Refund

Refund Policy

This Sincerely Yours page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to sincerseliyours.shop.

Details from Sincerely Yours on eligibility
Sincerely Yours publishes this eligibility guidance for customers using sincerseliyours.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Sincerely Yours handles support
For purchases made through sincerseliyours.shop, Sincerely Yours applies the following guidance on support. For return or exchange assistance, contact Support@Sincerseliyours.shop or 2692984093.

Details from Sincerely Yours on order problems
This order problems section covers orders and visits through sincerseliyours.shop for Sincerely Yours. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

What Sincerely Yours customers should know about starting a request
Customers using sincerseliyours.shop can rely on the following Sincerely Yours guidance about starting a request. When requesting a return or exchange, contact us at Support@Sincerseliyours.shop before sending the item. Once the request is approved, Sincerely Yours will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Sincerely Yours to refund timing
The following refund timing guidance applies to the Sincerely Yours storefront at sincerseliyours.shop. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Sincerely Yours handles condition of returns
Sincerely Yours publishes this condition of returns guidance for customers using sincerseliyours.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Our approach at Sincerely Yours to exceptions
For Sincerely Yours customers at sincerseliyours.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Merchant Information
Business name: Sincerely Yours
Brand name: Sincerely Yours
Email: Support@Sincerseliyours.shop
Phone: 2692984093
Physical address: 1755 Riggs Pl NW, Washington, District of Columbia, 20009, United States